| CustomerServiceCareers.com | CERTIFICATION, CONSULTING AND TRAINING | |
| Certification, Consulting & Training | | |
Abel Resource Group - Provides call center training, consulting and seminars. If you`re responsible for training, developing or hiring the people in your call center, you`ll find powerful and effective training programs you can implement quickly and easily here.
Ace the Interview! - Receive interviewing guidance from InterviewStrategies.com interview tips, career Q&A s, details relevant to the types of interviews, and sample interview questions.
Achieve Global - Resource for performance improvement consulting and training services.
AchieveMax - Specializes in providing motivational speakers and consultants to organizations on an as-needed basis. Provides custom-designed on-site training and keynotes in the following areas: communications training, change management training, customer service training,
creativity/innovation training,
employee retention/employer of choice training,
leadership training, management training,
project management training,
stress management training,
teamwork/teambuilding training, and
time management training.
Aon Corporation - Offers human capital consulting services to help link people strategies with business strategies to maximize human performance and improve the bottom line. Primary areas of focus include: employee benefits, compensation, management consulting and human resources outsourcing.
Aspirations Resume Writing Service - Professional resume writing service offering free evaluations and guaranteed resumes.
Balentine & Associates (Charlotte, NC) - Provides comprehensive consulting and support services in the development of modern call centers for corporations in a wide variety of industries. Also assists in planning and implementation, including coordination of organizational initiatives, human res
Bell Contact Centre Solutions - Consultants that help improve the cost effectiveness and profitability of your Contact Centre by sharing their experience and knowledge with you in the following areas of your operation: Strategic Business Planning, Human Resource Management, Professional
Bigby Havis & Associates, Inc. - A consulting company of psychologists, management consultants, software designers and service professionals that provides products, services and general consulting to organizations. Focus is on the people in organizations - which ones to hire or promote a
Call Center Depot - A certified, full-service consulting group. Consultants are experienced in start-ups, redesigns, reengineering, consolidating, and outsourcing all types of call centers.
Call Center Learning Solutions - Provider of call center services and learning solutions for call center agents and their leadership teams that: build and improve call center knowledge, build skills and competency and increase motivation.
Career Crossroads - Career Counseling, Resume Development, and Job Search Consulting.
CertificationWorks - Certification resources including books, exam notes, training courses, training centers, bootcamps, and study websites. No braindumps, just a wealth of information.
Contact Strategies - An organization dedicated to maximizing call centre performance with a focus on solutions through people.
Corporate Dynamics - Partners with organizations worldwide to increase sales, profitability, and customer satisfaction using values-based programs and unique behavior changing dynamics.
CRKInteractive, Inc. - A learning solutions company specializing in: communications, leadership, team building, workforce optimization, customer focused selling,
customer focused service and
client focused consulting.
Customerfocusinc.com - A customer service training company that builds customer-focused employees, improve customer satisfaction, and implement customer loyalty programs.
Destination Excellence - A recognized leader in customer contact centers and e-centers. Headquartered in Austin Texas,
specializes in innovative teleservices
solutions to maximize efficiency, increase
profitability, and maintain cost.
e-Satisfy/TARP - A specialist and innovator in the measurement of customer satisfaction and loyalty. TARP`s purpose is to assist clients in increasing customer loyalty and corporate profitability through improved customer service and product quality.
ESL - We offer online ESL(English as Second Language) certificate course for your job requirements if teaching English abroad.If you want to teach English overseas i.e China,Spain,Poland,South Korea then you are at the right place.
Evans Consulting Group - A customer service consulting firm. Helps companies improve customer relations and improve bottom line performance by designing and implementing call centers that are more responsive and less costly. Also specializes in marketing strategy and planning ser
Goodwill Industries - Southern Piedmont - Goodwill Training for Customer Service, Call Center & Banking Careers
GottaGettaCoach! - Outsourced Management Coaching and Mentoring for You and Your Staff. We work 1-on-1 with executives and mid-level managers interested in increasing their organizational impact and overall business effectiveness.
HRDQ Online - HRDQ specializes in the development of off-the-shelf, high-quality, theory-driven learning instruments, experiential games, full-length programs, and other training resources designed to help organizations maximize the potential of their human resources.
http://www.autosalestraining.com - Auto Sales Training Group, We invite you to take the Road to Success, FREE DEMO
http://www.buildingteams.com/ - Building Teams provides teambuilding workshops for corporate training, team building and leadership development
http://www.callcentermall.com - CallCenterMall.com is a one-stop career, certification, training and resource site for call center professionals.
http://www.certifications-central.com/642-891.htm - All the best Certification exams including (642-891) Just in one Click
http://www.certifications-central.com/VCP-101V.htm - All the best Certification exams including (VCP-101V) Just in one Click
http://www.dreamjobcoaching.com - Career coaching firm specializing in transitions. This 7-step process has guided thousands of clients to find their dream job and reach career fulfillment.
http://www.kcertification.com - Articles and resources about certification
http://www.legalcareersonline.org - For individuals seeking law careers, a comprehensive directory of campus-based and online schools that offer legal education programs, such as Criminal Justice degrees, Homeland Security training, Paralegal and Law Schools.
http://www.passged.com - PassGED offers GED preparation tests, GED online courses, GED practice tests, GED pretest, GED lesson plans and High School Diploma Online
http://www.seo-usa.org - We are a New York based non profit organization which provides college undergraduates of color orientation, training, coaching and substantive internships in some of the most exciting and competitive fields worldwide.We work with more than 500 high school and college students each year, offering a comprehensive Road Map to college admissions and career success.
http:/www.localeyeschina.com - Use the services of professional translators for excellent translation services from English to Chinese.
http:/www.localeyeschina.com - Use the services of professional translators for excellent translation services from English to Chinese.
Hunter Recruitment Advisors - Provides candidate sourcing, screening and tracking, strategic employee retention programs and recruiting training for managers.
Improve Your Study Skills - To improve your study skills and habits, visit How-to-Study.com
Incoming Calls Management Institute (ICMI) - Offers educational resources available for call center (contact center, interaction center, help desk) management professionals. Focus is helping individuals and organizations understand the dynamics of today`s customer contact environment in order to ach
Industrial Ego Sales Training - Break traditional sale training rules to close more and make larger sales. Industrial Ego Sales offers sales training using the most advanced buyer-seller psychology.
Kramer & Associates - Offers a complete range of call center/contact center consulting services - clients realize dramatic improvements in customer loyalty and revenue and at the same time, significantly reduce their operating costs.
Motivational Keynote Speakers .Net - Motivational Keynote Speakers - Speaker topics include: Customer Service, Leadership, Culture, Change, Empowerment, Reward, Conflict Management, Self Esteem.
MT training that will prepare you for work. - Our goal at MTACC is to create an interactive and fun learning experience by using advanced teaching methods. You will receive the most comprehensive and technologically advanced training that s available.
NCS Assessments - Provides psychological assessments for use by mental health, medical, and career/guidance professionals.
OnLine Customer Care - Specializes in evaluating call and contact center operations, selecting and implementing CRM solutions, and assisting companies in choosing international call center outsourcing vendors.
Peppers and Rogers Group - 1:1 Marketing - A management consulting firm dedicated to helping enterprises leverage customer data to drive profits and build more valuable relationships. Helps clients devise high-level strategies for building their business around customer value; assists clients in t
PhonePro - Offers training in customer relationship skills for inbound, outbound, internal, external, customer service and sales, help desk and technical support representatives.
Resource Center for Customer Service Professionals - Call center, help desk, CRM, telecom, and customer satisfaction measurement books, public and onsite training seminars, certification, videos, and self-study aids. The largest listing of call center and help desk training seminars can be found on the Resource Center`s seminar index.
Ron Weber and Associates, Inc. - Offers business-to-business and business-to-consumer inbound and outbound teleservice applications including sales, customer service, web site support, database development and enhancement, market research and analysis, script-package development, product
Sales Concepts, Inc. - Provides sales training seminars, sales training programs, public sales training, customized sales training, trade show sales training and individual sales training. Also provides customer service training, leadership and management training, telemarketin
Sales Training International - A sales, sales management and customer service training and consulting company.
Sarno Services - A professional telemarketing consulting firm specializing in telemarketing script design, telemarketing consulting and website development.
Search Engine Optimization and Link Popularity services - Search Engine Optimization and Link Popularity services
Sensors Quality Management Inc. - Conducts independent evaluations of business operations. Works with organizations to identify the distinctive standards and characteristics which define their operation, and then ascertains whether the policies and procedures developed by the organization
Service Quality Institute - Offers customer service training programs that help organizations keep customers, build market share and improve the performance of the entire work force.
Tapetime.com - Voice, Speech and Public Speaking. Consumer Information audio and video tapes
TeleDevelopment Services, Inc - Specializes in helping companies utilize the telephone more effectively to increase sales or enhance customer service. Provides four primary services: (1) call center consulting (2) training in telephone-related selling, servicing, and management skills (
Telephone Doctor® - A customer service training company offering solutions which improve how an organization communicates with customers. Specializes in supplying proven skills, ideas and techniques which translate into higher revenue, lower customer turnover and reduced stress on the customer contact team.
Telerx - An outsource partner that specializes in customer care. Areas of expertise include: customer service, consumer affairs, tier 1 help desk, billing inquiries, inbound sales, and media response.
TeleSales.com - Helps companies develop extraordinary sales and service by phone. Industry leading telesales consulting, training, technology and outsourcing. Free TeleSales Tips for Managers. Visit www.TeleSales.com.
The Change Agent - Works with organizations who want to make change work and with people who want to move forward in change. Also helps organizations change their customer service culture and increase their customer loyalty by motivating people to get passionate about custo
The Dartnell Corporation - Provides training and motivational materials (newsletters, workbooks, audios, videos and books) that help improve customer service, management, communication, sales, leadership and team skills.
The Herman Group, Inc. - Specializing in Workforce Issues, Future Trends Forcasting, Employee Retention.
The Radclyffe Group - A Customer Interaction Engineering™ firm that specializes in optimizing the interactions that occur between contact centers and their customers, business partners, and employees.
The WALK THE TALK Company - Helps individuals acquire the skills and confidence they need to be effective leaders and helps organizations develop cultures built on ethics, values, and superior performance.
Training Dynamics - A training company. Offers programs and services to help organizations attract the right talent, reward the right individuals and retain the right employees.
Voice, Speech and Public Speaking - Voice and speech improvement. Accent reduction. Public speaking. Breathing. Actor s voice tips. On the web since 2000.
Wilke-Thornton, Inc. - Helps consumer affairs clients to maximize consumer retention and satisfaction, and improve corporate revenues by using the most effective technology and professional services.
WorkForce Solutions - A training and development consulting company that
specializes in Sales, Customer Service, Management Workshops, Videos and Value Centered
Assessments of human resource talents of individual personnel, teams and job candidates.
www.customerfocusconsult.com - Customer Focus Consulting
www.educationalpoint.com - Help Desk Training Certification Programs That Enhance Or Launch Your Career.
www.impactlearning.com - Impact Learning Systems provides call center training for customer service, technical support, and sales representatives. All training programs are customer-focused and skills-based and encourage strong corporate values, promote team spirit, and support a positive work environment.
www.netlert.com - Call Center ACD Analysis and Reporting Solutions
www.tech-archives.com/partners/100_7_3.htm - Materials, Certification Success Gauranteed for Top certification success.
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