INDUSTRY RESOURCES - RESEARCH AND RESOURCES



Associations and Organizations Books, Journals & Magazines Certification, Consulting & Training
Conferences and Events Customer Relationship Management Outsourcing & Recruitment
Publications and News Related Research & Resources
Technology Travel Vendors


Research & Resources
 
    1st-Writer.com - Professional resumes and career resources, including articles on resume preparation, cover letters, networking, and more, and links to some of the best job-related Web sites on the Net. Updated daily!

    Call Center eXchange (CCX) - A networking resource designed for Call Center professionals. Offers web site, newsletter and events. CCX can help you find practical, timely and realistic solutions to your most pressing call center problems.

    Call Center Learning Center - Provides listings of articles, books, benchmarking studies, vendors, contact center software, training, call center solutions, technologies and best practices for managers and consultants.

    CRM2day.com - A CRM resource center, which covers all the aspects of Customer Relationship Management and the so-called Customer Economy. Focus is on every business function - marketing, sales, human resources, technology etc. - and business sector - finance, retail, health, insurance, IT, telecoms, internet, call centers etc.

    Customer Contact Strategy Forum (CCSF) - The Customer Contact Strategy Forum (CCSF) is the leading membership-based community of senior executives in the customer care field, providing unequalled opportunities for members around the world to exchange ideas and insights and to explore the latest

    Debt Champion - Get all the information you need to get out of debt today.

    Gripes2solutions.com - Advanced Customer Service Solutions.

    http://www.alltherapyjobs.com - Therapy Job listing service. Job for physical, massage, occupational, respiratory,

    http://www.debt-free-today.org - Online debt consolidation services. Non profit debt consultations providing credit counselling and debt consolidation.

    http://www.hostqueue.com - We offer the best reviews, and quality ratings.

    http://www.job-search-adviser.net - Career builder adviser provides career search facility at our job-search-adviser.net web site. It is the biggest and most comprehensive internet job search engine.

    http://www.jobsearchinformation.com - Resource site with a collection of articles and resources on job searching

    http://www.lsse.ac.uk - English School in the heart of London

    http://www.mindtools.com/links/career-resources.html - Master your workload and minimize stress with career coaching from Mind Tools.

    http://www.online-bachelor-degree-search.com/ - Online Bachelor Degree provides information, which can be used to help visitors find a school offering online bachelor degrees.

    http://www.pole-position-web.com - Pole Position web offers a variety of optimization strategies to improve search engine rankings.

    JobFiler.com - JobFiler offers free job search tools and resources to help you manage your job hunt online. Jobseekers use our job search organizer to track job leads, contacts, action items and favorite job sites.

    Online Degrees - provided by HigherEdDegrees.com

    outboundfocus - Looks at call center and telemarketing issues on a global basis, including best business practices, and technological and legislative developments. Outbound Focus provides a free email newsletter tackling important issues in the outbound call centre marke

    SearchFirm.com - SearchFirm.com is building the largest free online executive recruiter directory, connecting corporate recruiters with leading executive search firms around the world.

    Telecom Evaluation Resources - Telecomeval.com is an independent consortium of telecom providers. Our goal is to present current, reliable and unbiased information to help you determine the best telecommunications solutions for your company.

    The Call Centre Database - A source of call centre information. Offers a database of data, statistics, contacts, news and resources. Members can perform live statistical analysis on database to investigate trends within the industry. Also offers a call-centre outsourcing service.

    Typing Test Online - Offers information about typing, keyboarding, ten keypad, data entry, office and clerical skills for students and job seekers.

    Wise Construction - Wise Construction - An excellent resource for all things about construction.

    www.job-interview-questions.com - The Internet Best-Selling Interview Questions Software since 1997.

    www.myrightjob.com - Professional Resume & Cover Letter Service

    www.professionalapproach.com/ - Change careers or get a new job! Résumé and Cover Letter Writing Service - Let professionals write your résumé and cover letter. Get interviews and the job you really want. Satisfaction is guaranteed. Free résumé critique.


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Customer Service Week 2003 -The Celebration Source