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The ranks of the discontented are swelling. A new Conference
Board survey, indicates that just 49% of Americans today are
satisfied with their jobs--versus, 58% in 1995, the first time the
survey was done. Only 20% are satisfied with their employer's
promotion and bonus policies and just a third with their pay.
Job satisfaction fell most among prime-years workers aged 35-
54. And it was down sharply among workers in the $50,000-plus
income group. One source of grievance seems to be the
ongoing efforts of employers to squeeze more work out of
reduced staffs.
When discontented, employees begin looking for new career
opportunities. Today, executives move through more jobs in a
decade than their fathers did in a lifetime thirty years ago.
Because low-performing companies have nearly twice as much
turnover among top-performing employees as high-performing
companies, keeping and recruiting top-performers is important
in uncertain times.
---Sources: BusinessWeek, October 6, 2003 and Watson Wyatt
Worldwide 2002 research report, "Strategic Rewards: Managing
Through Uncertain Times."
To keep top-performers, leaders must bridge from the company's
business case to the employees' "what's in it for me?".
For background on why this is not your father's economy, go to:
http://home.att.net/~coachthee/Archives/joblessrecovery.html
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